Kitten

The models are 3D printed using a high-quality proprietary resin blend. We've chosen this resin based on months of research and development to provide the highest quality model.

When a model is 3D printed, it needs to be supported with thin light "sticks" called supports. We leave these on the model as we send them over to you. Firstly because they help protect the model during transit and secondly, it saves us a lot of time and energy removing themselves - not to mention ensures the models aren't damaged by us removing the supports in an efficient and less careful manner.

Think of them like the sprues for GW models - simply remove the model from them carefully and sand any areas that have been affected by the supports.

Depends where you are, orders within Australia are a couple days, order to the US and UK are 1-2 weeks and orders to random obscure countries are 2+ weeks. Due to the current Pandemic situation this can vary but those are the times that I've been seeing.

If your order arrives damaged, misprinted or missing items, email us at support@majorminis.com.au and we will send another one free of charge.

If you receive your order in standard condition but decide you don't want it/want to swap it, it'll be a bit of a headache for everyone but we can make it work. You would be responsible for paying for the return shipping and upon me physically receiving the model, I will issue a refund for the cost of the model but not shipping. If you wish to swap it for a different model then you will need to pay for shipping of the new model. You will be refunded/charged the difference between the old model and the new. I would just avoid this process if I was you though, it'll end up costing more than the model